eCare Overview

enabling solution on the market today. eCare is a unified, customer-centric, and secure enterprise portal, which empowers customers to use the web to view a provider's catalog of services, order service offerings, manage their service portfolio and account, view and pay bills online, and much more. For service providers, this powerful, media-rich portal gives a unified view of operations and business support systems throughout the enterprise, as well as the ability to market their products and services online. eCare enables providers to:

• acquire new customers,
  
• increase customer satisfaction,
  
• improve retention rates for existing customers,
  
• dramatically lower operating costs, and
  
• shorten cycle times through process automation and systems integration.

eCare offers pre-configured solutions for the ICP, ASP, and broadband service markets, giving providers industry-ready solutions for rapid execution while integrating existing enterprise and OSS applications to maximize return on investment.

Daleen Technologies, Inc., 1750 Clint Moore Road, Boca Raton, FL 33487. Tel: 561-981-2207; Fax: 561-999-8005.